How it works
A clear process, from first registration to ongoing membership
Every step is designed to be simple to follow — including on a phone, and including for members who are less comfortable with technology.
Registration
Create an account with your name, email and phone number, and agree to the terms. Communication consent is always a separate, optional choice.
Email verification
We send a verification link to your email address. Your account is activated only once the address is confirmed.
Association connection
Select your community organization from the directory, tell us it isn't listed yet, or register independently where GHR policy allows.
Profile completion
Provide the personal and contact information GHR requires. Only operationally necessary fields are collected.
Required information submission
Submit any additional information your association or GHR requests, including emergency contacts.
Payment where applicable
Contributions are paid through a secure Canadian-approved payment provider. Receipts are always available in your portal.
Membership activation
Once your registration is reviewed and approved, your membership becomes active and your status is visible in your dashboard.
Ongoing maintenance
Keep your profile current. Changes to sensitive information are recorded for your protection.
DRP processes
Where DRP applies to you, your status, required actions and submission history are tracked in the DRP area of your portal.